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friday the 13th; reserved for Woolworths

2009.02.13
this is what Woolworths calls FRESH





this bread, tagged Best Before 14 February, was purchased from Woolworths Mt Ommaney Qld store earlier this week with their own brand and the word FRESH displayed prominently.
it was returned to the store on Friday 13 February and I asked for a written receipt to say it had been returned UNOPENED and MOULDY;
the duty manager initially agreed but then suddenly REFUSED TO ISSUE ME WITH A RECEIPT which I wanted to forward to Health Authorities.
I took the mouldy bread home again, photographed it and put it up here.
Woolworths calls themselves The FRESH Food People


from http://woolworths.com.au/AboutUs/OurCommitments/ :

* We have a firm commitment to helping our staff through training and development programs, and most importantly, to servicing our customers by providing HIGH QUALITY FRESH produce and the best service, at the lowest possible prices. *



for a previous "FRESH" issue with Woolworths go to : http://www.photoblog.com/HazCam/2008/09/11/woolworths-the-fresh-food-people.html


these images have not been edited, enhanced or manipulated


it would appear to me that Woolworths is "over generous" with their Best Before Date
6 Comments
????? Why not send these pics to your old bosses harry?
????? · 2009-02-14: 04:24
HazCam I 'll see how Woolworths responds first to strengthen my case;
I have emails from them where they promised to reply to what I saw as a legitimate complaint which they eventually ignored;
presumably hoping it would go away;
it won't

and it sounds more like a talk back radio and Current Affair or Today Tonight issue to me

they're full of corporate crap and much of the time ignore the legitimate follow up

I've also been told by Woolworths staff that mine was not an isolated issue re mouldy bread this week
HazCam · 2009-02-14: 05:23
TONY if I had put that bread in my toaster, it would have burned my timber house down
TONY · 2009-02-18: 04:53
HazCam Woolworths reaction :

I am very concerned to hear that this bread developed mould before it's "Best Before" date. Please be advised that this Woolworths Fresh bread range is produced and packed for Woolworths by an external vendor, Tip Top Bakeries. Your details and feedback have been passed onto this vendor for further investigation and action. A representative from this company should be in contact with you shortly.

Kerry Hankinson
Combined Bakery Department
Supermarkets Division
Woolworths Limited


HazCam · 2009-02-18: 06:29
HazCam I'm absolutely furious that they had the nerve to pass the buck to Tip Top;
I bought this as a Woolworths customer and must have fallen for the fake "FRESH" bullshit
HazCam · 2009-02-18: 06:33
Damo Maybe that bread NEEDS the 'Preservative 282' that it so proudly states it is free of ...
Damo · 2009-02-18: 09:46
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